THE ALBUQUERQUE FIRE DEPARTMENT IS LAUNCHING A PROGRAM DESIGNED TO CUT DOWN ON THE NUMBER OF NON-URGENT 9-1-1 CALLS IT RECEIVES. CAPTAIN EMILY JARAMILLO SAYS MANY TIMES CALLS COME IN FROM PEOPLE WHO DON’T HAVE ACCESS TO PRIMARY CARE SERVICES SO THEY CALL 9-1-1.
THE NEW PROGRAM HAS PARAMEDICS PROVIDE RESOURCES TO PEOPLE IN SUCH SITUATIONS, CUTTING RELIANCE ON 9-1-1. EACH 9-1-1 CALL IS EVALUATED TO DETERMINE THE LEVEL OF RESPONSE FROM AFD.
IN 2017, THE DEPARTMENT RESPONDED TO NEARLY 107-THOUSAND E-M-S AND FIRE CALLS, MAKING IT THE 24TH BUSIEST FIRE DEPARTMENT IN THE COUNTRY.
